Services

Healthcare Consulting Services

Five integrated service verticals — combined to give healthcare organisations a 360° view of their challenges, from the first business plan to day-to-day operations.

What We Do

Our service verticals

Select a service to see everything it includes.

  1. Planners reviewing detailed building plans
    01

    Project Consulting Services

    Healthcare facility planning and design built on the concept of “Design Follows Function”, with strong expertise in evidence-based hospital design.

    View service details: Project Consulting Services

    Includes

    • Healthcare facility planning & design
    • Evidence-based hospital design
    • Pre-commissioning & commissioning activity
    • Mergers & acquisitions (M&A)
    • Manpower planning
    • Equipment planning
  2. Hospital staff at a modern front desk
    02

    Operations & Administration Management

    Day-to-day solutions for managing the smooth functioning of hospitals, including the management of statutory compliances.

    View service details: Operations & Administration Management

    Includes

    • Day-to-day solutions for smooth hospital functioning
    • Management of statutory compliances
    • Statutory & regulatory compliance coordination
  3. Financial reports being reviewed with a calculator
    03

    Billing & TPA Assistance

    Developing SOPs, systems, processes, policies and tariffs, with support for billing software, TPA and insurance billing.

    View service details: Billing & TPA Assistance

    Includes

    • Developing SOPs, systems & processes
    • Policies & tariffs
    • Billing software
    • TPA assistance
    • GIPSA & private insurance billing assistance
  4. Team reviewing analytics on a tablet
    04

    Marketing Consulting Services

    Market segmentation, positioning and pricing through to sales force effectiveness, referral, corporate and international business development.

    View service details: Marketing Consulting Services

    Includes

    • Market segmentation & positioning
    • Pricing strategy
    • Sales force effectiveness
    • Digital & social media, PR, events & promotions
    • Corporate marketing
    • Referral marketing
    • International business development
  5. Team in a strategy workshop
    05

    Management Consulting Services

    Focused on clients’ most critical issues and opportunities across all domain-specific verticals of the healthcare organisation.

    View service details: Management Consulting Services

    Includes

    • Market assessment & feasibility study reports
    • Bankable documents & financial feasibility reports
    • Strategic operational & planning services
    • Financial management services
    • Review / develop annual budget plan
    • Profit planning services
    • Review / develop annual profit plan
    • Mergers & acquisitions and due diligence services
    • Validation of business plans
    • Benchmarking surveys & gap analysis
    • Resource optimisation
    • Accreditation consultancy (JCI, NABH, NABL, ISO 9001)
    • Business process re-engineering
    • Hospital management information system
    • Transaction advisory

Our Approach

From Vision to Operational Excellence

Our consultants comprehensively assimilate hospital and healthcare projects — from conceptualisation and execution to operational management and turnkey project management.

  1. 01

    Conceptualisation

    Business planning, market assessment and feasibility studies that shape a viable healthcare project from the outset.

  2. 02

    Execution

    Facility planning and design, medical equipment and manpower planning, through to pre-commissioning and commissioning.

  3. 03

    Operational Management

    Day-to-day solutions for the smooth functioning of hospitals, statutory compliance, SOPs, systems, billing and TPA.

  4. 04

    Turnkey Project Management

    Comprehensive management of hospital and healthcare projects, from conceptualisation to an operational facility.

Planning philosophy

“Design Follows Function”

Our Healthcare Facility Planning and Design Division has been active in establishing the concept of “Design Follows Function”, with strong expertise in evidence-based hospital design.

New builds & conversions

Visionary planning. Practical adaptation.

Our capabilities in contemporary and visionary planning of new hospitals are equally matched in adapting existing commercial buildings — hotels and commercial complexes — into healthcare delivery facilities.

Consultation

Let’s discuss your healthcare project.

Whatever stage your project is at, talk to the CHS team about how we can support you — from business planning and facility design to commissioning, operations and growth.